FAQ's
Shopping Information
I still can't find what I'm looking for.
No worries! Email us at support@tessutohub.com, call +92 308 0800023, or WhatsApp +92 308 0800023 — we’re always here to help.
What are our delivery charges?
We offer affordable delivery rates, and sometimes free shipping promotions on selected orders.
How long will it take to get my package?
Usually it take 2 to 3 business days. But it also depend on your location.
Do we ship orders nationwide?
Yes, Tessuto Hub ships to all cities across Pakistan.
Payment Information
How can I get a refund?
Contact support@tessutohub.com or WhatsApp +92 308 0800023 for our refund process.
Do I have to pay for shipping charges when replacing a product?
Yes, unless the replacement is due to an error or defect from Tessuto Hub.
Do I have to pay for shipping charges when returning a product?
Return shipping is usually the customer’s responsibility unless the issue is caused by Tessuto Hub.
How can I pay for my order?
We offer Cash on Delivery, bank transfers, and online card payments to make your Tessuto Hub shopping easy.
Order Returns
What will happen if my return request is not approved?
If a return doesn’t meet our policy conditions, the item will be shipped back to you without refund or exchange. Our team will explain the reason clearly.
How can I replace a product?
Reach out to our support team to request a replacement. We'll help you swap your product quickly.
Can I return a product after 7 days?
We accept returns within 7 days of delivery.
How do I verify the products are authentic?
Shop directly from www.tessutohub.com to guarantee authentic products.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.